Termination of Services

  • Completion of a termination of services form is required in order to stop services at any service address. 
  • Your meter will be read on the disconnect date and a final bill will be prepared and mailed to your forwarding address. If there is a deposit on the account, it will be applied to the final bill and any remaining balance will be refunded.
  • Terminations of services are NOT accepted over the phone in order to validate and protect our customers. If you have moved out of state, please give us a call to discuss options.
  • Terminations of services are only accepted from the account holder and a proof of ID must be presented at time of the request.
  • If the account holder is deceased, a death certificate and/or a legal POE will be required prior to terminating services.