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Posted on: March 11, 2020

Public Service Announcement - Coronavirus

The health and safety of our community and employees is very important to us. In order to help prevent the spread of the COVID-19 (Coronavirus) the City of Lowell is taking precautions by limiting face-to-face contact at City Hall and city sponsored events. However, our staff is always available to assist you by telephone Monday-Friday 8-5pm at 704-824-3518 (press option 1 for Customer Service and we will direct your call).

Effective today, City Hall is requesting those of you who pay your utility bill in-person at City Hall to utilize the secure drive-up drop-box located behind the building. Place your payment, whether it be a check, money order, or cash in an envelope with your payment stub. It’s important to include your payment stub from your bill to ensure your payment is applied to the appropriate account. As a reminder, you can pay your bill with a debit/credit card by calling 844-262-8223. This toll-free number is printed on your bill. We also offer a direct draft option where your payment will be drafted monthly from your account. You can also pay through on-line bill pay through most financial institutions. Simply set up “The City of Lowell” as a vendor and they will mail us a check each month.

The following events have been postponed until further notice: March 21 River Sweep; April 2 Easter Senior Luncheon; and the April 3 Flashlight Easter egg hunt.

At this time, there are no schedule or service changes for Public Works.

The City of Lowell will continue to update you if we change any services or hours of service. We hope you and your family will remain healthy. Let’s work together to prevent the spread of this disease within Gaston County. Below are two links for more information on the Coronavirus. Thank you!

CLICK HERE TO BE DIRECTED TO GASTON COUNTY’S WEBPAGE FOR UPDATED INFORMATION ON COVID-19 (CORONAVIRUS)

CLICK HERE TO BE DIRECTED TO CDC WEBPAGE FOR UPDATED INFORMATION ON COVID-19 (CORONAVIRUS)

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