The City of Lowell’s objective is to provide you, the citizens, with the best possible management of solid waste, our most common problem. How well we do it affects our health, our business, our appearances, and our pride in our city.
On behalf of the elected officials and the city employees who serve this community, we pledge our commitment to provide you with the best service possible. The following information explains the City’s solid waste collection practices.
Collection: Containers will be scheduled for collection on Monday thru Wednesday. Contact City Hall for your trash collection day.
Holidays: When a holiday occurs, our schedule allows us to reschedule collection during the week to ensure service. If the holiday falls on your collection day your garbage will generally be collected on the following business day.
Damage: If your container breaks through normal use, the City will replace it at no cost to you. The City is not responsible for repair or replacement of the rollout container when it is damaged because of customer abuse or neglect. Call 704-824-3518 and report your address and the type of damage to your container. Containers needing repair or replacement must be emptied and placed at the curb.
Where to place your rollout container for collection: The collection truck must have access to your container. Place it three feet away from trees, mailboxes, parked cars, utility lines, or anything else that could get in the way. Place the container within two feet of the curb. The collection truck is on a scheduled route. It is difficult for the truck to return to your address if your garbage is missed because it was not put out correctly or was put out late.
When do I place the container at the curb? Your container should be placed at the curb no later than 6:30 am on your collection day. Remove your empty container from the curb by midnight on the day of collection. Containers should not be left on the curb during weekends. Failure to remove your container from the curb could result in a citation. Your cooperation in abiding by this requirement helps keep Lowell beautiful.
Defacement of Container: Containers are the property of the city and should not be defaced. House numbers, street names and residents’ name shall not be painted or attached to the container.
Construction/Demolition Debris: Any construction or demolition debris left by a contractor such as roofing shingles, carpet or lumber left at the roadside, or placed in your container will NOT be removed by the City. The City loaner truck is available if work is not being completed by a contractor.
Moving: The rollout container is the property of the City of Lowell. Each container is numbered and assigned to a specific address. If you move, the container must remain at the current address.
Stolen Container: Report stolen containers by calling 704-824-3518. Household Trash: Household trash consists of vegetable or putrescible animal wastes resulting from the handling, preparation, cooking and consumption of food in any private dwelling house, multiple dwelling, restaurant, building or other institution.
Yard Waste: Yard waste consists of leaves, grass, trees, shrubbery, or garden trimmings. Yard waste should not be co-mingled with household trash. Yard waste will be collected by a different crew. North Carolina law requires yard waste to be collected separate from garbage. Your yard waste collection days will be Wednesday, Thursday or Friday of every week, depending on where your neighborhood falls in the route rotation. Write “Yard Waste” on any non-city issued container. Please do not place yard waste on the curb before Wednesday of each week.
Bulk: Bulk items consisting of furniture, grills, mattresses etc. will be collected by the Solid Waste Department on a quarterly basis. Please refer to the bulk item pick up schedule at https://www.lowellnc.com/296/2021-Bulk-Item-Pick-Up-Schedule for more information for your collection date. As a reminder please have all bulk items curbside by 6:30 am on these scheduled days. If you regularly have overflow household trash, please contact City Hall to discuss the need for an additional roll cart.
What NOT to put in your rollout container: ▪ Do not place yard waste in your container. Yard waste is recyclable and is collected by a different crew. ▪ Do not place construction, remodeling, metal or demolition debris in the container. ▪ Do not put concrete, dirt, sod, sand, plaster, hot ashes, tires, auto batteries, auto parts, chemical materials, toxic or flammable items or liquid paint in the container. ▪ Do not place dead animals in your collection container. It is unlawful to place hazardous waste in your collection container.
Loaner Truck: If you have more than a half pick-up truck load of debris that needs to be disposed of, you can request the use of the City’s loaner truck. The City loaner truck is not to be filled with any debris from commercial contractors. A truck request form can be completed online or at City Hall. For more info on pricing and this program, please call City Hall at 704-824-3518.