Why is my water discolored?

If you experience cloudy or discolored water this could be due to air in the water line. Please follow these steps:

  • Run cold water from outdoor spigots (weather permitting)
  • Flush cold water out of a bath tub spigot
  • If not able to clear water after a few minutes, remove and clean faucet aerators
  • Check frequently asked questions for more information.
  • If discoloration continues, call 704-824-3518, and select option #1 for Customer Service.

If your HOT water is cloudy or discolored, you may have a water heater problem. Review owners manual or contact a licensed plumber for advice.

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1. Why is my water discolored?
2. My water has an odor?
3. Low Water Pressure?
4. High Water Pressure?
5. Wastewater Backup in Home or Building?