Does Lowell Fire Department respond to medical calls?
Yes, we do respond to certain medical calls such as CPR calls and when GEMS need our assistance.
Archives: FAQs
Does Lowell Fire Department issue burn permits?
No, those are issued through NC Forestry Service and can be done online through the NC Forestry Service’s website.
Does Lowell Fire Department install car seats?
No, the Fire Department doesn’t install car seats. The Lowell Police Department does have a certified officer trained in child safety seat checks and install. You can also call Safe Kids of Gaston County at 704-836-0079. Safe Kids of Gaston County installs car seats and also hosts kid safety events throughout the year.
How long will I be without water during installation?
While replacement times will vary, replacing a meter should take no longer than 10 minutes for residential meters, during which the water will be shut-off for a portion of that time. The installation crews will make every effort to keep the interruption to your service to a minimum. Commercial and industrial customers will be contacted … Continued
Who is doing the work for the project?
The project is being managed by City staff.
Is the Electronic Device and Data Encrypted?
Yes. Data transmitted from the meter through the system is encrypted through the entire process.
Will the Electronic Device on The Meter Interfere with Other Electronic Equipment?
No. The radio transmission operates in compliance with Federal Communications Commission (FCC) regulations to avoid interference with other electronic devices.
How Will I Know That You Have My Reading & Not Someone Else’s?
Each radio frequency device has a unique identification number, which is transmitted along with the meter reading. The unique number is compared to your account record electronically to ensure a match.
What If There Is Something Blocking or In Front of The Meter?
Please, keep access to the water meter available at all times to ensure it is accessible for any potential emergency that would require the meter to be turned off. Be careful during the fall foliage season not to cover your water meter with piles of leaves.
Can I Cover Up the Meter After the Installation?
No. Access needs to be available at all times. There will still be instances when meter technicians will visit the meter on site to perform routine maintenance or verify high readings. Obstructions to the meter box are subject to removal by City personnel.