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A complete Pool Fill Adjustment Form is required for all pool adjustments. The beginning and ending meter readings and the date in which the pool was filled is required. All completed adjustment forms to be submitted to City Hall. Only one pool filling adjustment is given per year for each service address. The adjustment will be...

Utility Bills are mailed on the last business day of the month and are due in full by 5:00 pm on the 15th. (Unless the 15th of the month falls on a holiday or weekend, then it will be due on the next business date.) A $5 late fee will be added after 5:00 pm...

Water Meter FAQ Advanced Metering Infrastructure (AMI) Getting Smarter and Working Together AMI smart water meters help to conserve and ensure a better water future. Working with our customers is the best way to reduce water use, improve the reliability and sustainability of our water system and minimize cost. Smart meters provide an outstanding foundation...

Appy for New Water Service New Service Packets are available at City Hall or you can apply directly on-line by selecting the link provided below. New Service Applications are accepted in-person at City Hall. If out of state, please call 704-824-3518 (Press 1 for Water Department) to discuss your options. Residential and commercial customers need...

About the City of Lowell Recycling Center This site is for Lowell residents only and is monitored by an attendant to assist with placing your recyclables in the containers. Recycling materials will be co-mingled; separating the different type of materials will not be necessary. Location Harold Rankin Park Recycling Center Hours Tuesdays 12:00pm-6:00pm Thursdays 12:00pm-6:00pm...

Monthly Free Bulk Pickup Bulk Pick-Up Dates: Week of November 4, 2024 Week of December 2, 2024 Week of January 6, 2025 Week of February 3, 2025 Week of March 3, 2025 Week of April 7, 2025 Week of May 5, 2025 Week of June 2, 2025 Week of July 7, 2025 Week of August...

About the Annual Budget One of the annual duties of the City Manager is to recommend an annual balanced budget to the City Council, which serves as a financial blueprint, outlining where revenues will come from and how tax dollars will be spent. The Local Government Budget and Fiscal Control Act requires the City to...

Role The Finance Director operates as a support area within the City of Lowell and reports to the City Manager. Responsibilities includes treasury functions, accounting, periodic preparation and distribution of financial statements, revenue management, payroll, management of personnel records and benefits plans, financial reporting, risk management, and management of billing and collections of utility services.

New or revised code ordinances These new or revised code ordinances are text amendments that have not yet been re-codified yet.

Role The City Clerk operates as a support area within the City of Lowell and reports to the City Manager. Responsibilities include recording official actions of the City Council and its committees; custodian of all legal documents pertaining to the City; management of City ordinances, resolutions and notices of public hearings as required by law;...

Role The role of the City Manager plays a crucial part in supporting the democratic processes of our representative government. Guided by the vision and objectives set by the City Council, the City Manager ensures that these aspirations are translated into actionable plans through effective management strategies. Among the annual responsibilities is recommending a balanced...

The North Carolina General Assembly created the North Carolina Sex Offender and Public Protection Registry in January 1996. This law outlines registration requirements for persons living in North Carolina, non-resident students and non-resident workers. The Registry serves as a resource to help protect and inform the public. The North Carolina Sex Offender Registration Program, a publication...

Emergency Numbers Medical: 911 Police: 911 Fire: 911 Ambulance: 911   Non-Emergency Numbers Lowell Police Department: 704-824-8540 Gaston County Communications: 704-866-3300 TTY for the Deaf: 704-856-6077   Victim Assistance Emergency Shelter (Battered women’s shelter): 704-852-6000 The Salvation Army (Food and shelter): 704-867-6145 Catherine’s House (Homeless Shelter for Women and children): 704-825-9599 Family Service Center (By...